"I have been extremely happy with Duncan McKenzie Property and the superb service we received. From start to finish, they could not have been more helpful and efficient. I have already recommended them to several friends."
"I can’t thank Anne Duncan enough for all the help and support she has given us during the time we were letting one of the properties. Anne has always been very approachable and helpful and demonstrated great professionalism, which I have not found in previous estate agents I have dealt with. The communication was always prompt and clear and when something went wrong it was dealt with quickly and efficiently. I am glad that I got to find a professional service. I will recommend Duncan McKenzie Property to anyone needing to rent or manage the property."
"I have been a client of Anne Duncan's for a number of years, renting a property on 6 monthly periods. I have found the procedures very efficient, and prompt, and the lease contracts, and supporting papers, well drawn up and presented in good order. The regular flat inspections have been thorough and the report presented to me shortly after inspections. Also, any minor problems in the flat have been promptly attended to without question. Recently, the flat underwent the changing of the windows to double-glazing units to assist in reducing energy costs. In all, I have been well satisfied with the service provided by Anne Duncan."
"Anne offers a personal service second to none. I have found that the attention and consideration she provides are not found at larger agencies; she always takes the time to discuss and consider a range of options to find the best solution to any issues that arise for the landlord or tenant. To date, there have been no periods of unoccupancy at the property."
"Anne Duncan of Duncan Mckenzie Property, came highly recommended by a colleague at work. This was the start of an excellent, first class, attentive property management that I by turn, would highly recommend to anyone wishing to let and manage a property. Anne's outstanding management services begin with the way she selects the tenants, and the the approach she takes to ensuring a smooth hassle free running of each tenancy period. Her personal but professional approach is far superior to the letting experiences we had with other property management agencies.
I highly recommend Anne Duncan's management services and have been doing so to friends and acquaintances that are looking for First Class services."
"Duncan Mackenzie have been my letting agents since October 2008. I would like to use this testimonial as an opportunity to thank them for their diligence and highly professional service throughout this period. There are many people I have conversations with regarding property letting, and all too often stories are ones of woeful lament. Not the case with me. I have nothing but the highest praise for the way they conduct a very efficient business and broker healthy relations between our three parties to ensure consequences are beneficial for all concerned. I never fret about my property, knowing it is in safe hands, and I am assured of a rapid response to any problems or concerns which arise."
"Anne Duncan managed our property in Edinburgh for the past eight years. She was responsible for all aspects of Property Management including advertising, tenant vetting, leasing, contracts, inventories, minor works, maintenance and the3 like. Anne is reliable and her work was always very professional and thorough.
Of particular importance was Anne's care and attention to detail at the time of Tenant change when she took every effort and much care in cleanliness, decoration and that special touch that makes a property a home and ensure a new lease was quickly obtained.
Anne is very personable, cheerful and very helpful in all our dealings and got on well with the Tenants. We can highly recommend Anne and her company to any prospective Landlord."
"Anne has been managing our flat for 6 years.
During that time she has secured tenants for the flat and importantly always ensured that rent is paid on the due date. She has arranged all certification required to comply with the relevant legislation.
Anne has arranged inventories when tenants change and has dealt effectively with any disputes regarding damage versus fair wear and tear. We went on a prolonged holiday last year and Anne was good enough to visit our home on a regular basis which gave us peace of mind. We have been very happy with the service she provides."
"I've rented my flat through Duncan McKenzie Property for nearly 5 years and I've been consistently impressed by Anne's thorough and professional approach. She treats the tenants with respect, keeps me completely informed and deals promptly with issues arising with the flat. I've been very pleased to recommend Duncan McKenzie successfully to friends."